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What is the difference between limited vs. full access in sub-admin roles?

Create Full-Access or Limited-Access Sub-Admin Roles

Also known as: sub-admin permission levels, limited admin access, assign partial admin rights, restrict sub-admin to specific items

Many HOA Start features let you assign a sub-admin role so a member can take on specific administrative duties without upgrading their membership to full Admin status. There are two types of sub-admin roles: full access and limited access.

 Full Access vs. Limited Access

  • Full-access sub-admin — Can work on all aspects of the feature you assign them to. Example: a full-access sub-admin assigned to Custom Forms can create forms, edit forms, and manage submission data for *any* form.
  • Limited-access sub-admin — Can only work on the *specific* items you assign them to within a feature. Example: if you assign a limited-access sub-admin to Custom Forms, you must also pick which specific form(s) they can access.

 How to Assign a Limited-Access Sub-Admin to a Specific Item

  1. Open the individual item you want to restrict access to — this can be an amenity, calendar, form, document repository folder, survey, poll, or ticketing-system form.
  2. In the Actions column for that item, choose Access Management.
  3. Activate the checkbox next to the name of the sub-admin you want to grant access to. This adds them to that specific aspect of the feature.

 Features That Support Both Full-Access and Limited-Access Sub-Admins

  • Amenities
  • Calendars
  • Committees
  • Custom Forms
  • Document Repository
  • Events
  • Surveys and Polls
  • Ticketing System

 Features That Only Support Full-Access Sub-Admins

  • Help Desk
  • Member Form
  • Members
  • Newsfeed
  • Site Setup
  • Sponsorships
  • Violations