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Update Your Primary and Billing Contact Information

Go to Account > Organization Info and scroll to Contact Information. Two tabs, Primary and Billing, each hold their own contact name, email, phone number, and mailing address.

Update the Primary Contact

  1. Click the Primary tab if it isn't already selected.
  2. Click the small edit icon next to the tab to open Edit Primary Contact Info.
  3. Update First Name, Last Name, Email Address, Phone Number, Country, Address, City, State, and Zip as needed. A Reply To Email Address field is also available if replies should go somewhere other than the contact's own email.
  4. Check Update Billing Contact with this data if you also want the Billing contact to be replaced with this same information.
  5. Click Save to apply your changes, or Cancel to discard them.

Update the Billing Contact

  1. Click the Billing tab.
  2. Click the small edit icon next to the tab to open Edit Billing Contact Info.
  3. Update First Name, Last Name, Email Address, Phone Number, Country, Address, City, State/Province/Region, and ZIP/Postal Code as needed.
  4. Check Add As Mailing Address On Invoices if this address should appear on your organization's invoices.
  5. Check Update Primary Contact with this data if you also want the Primary contact to be replaced with this same information.
  6. Click Save to apply your changes, or Cancel to discard them.

Note: the Billing contact's address fields are plain text (no state dropdown), since a billing address isn't limited to U.S. states the way the Primary contact's address is.