---
title: Set Up a Payment Account and Pay an Invoice or a One-Time Charge in the Member Portal
description: Set Up a Payment
---

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# Set Up a Payment Account and Pay an Invoice or a One-Time Charge in the Member Portal

##### You can pay a dues item or a one-time charge from the Payments page of the Member Portal, using a saved card, a bank account (ACH), or a payment method you add while you pay.

Your community must have the Member Portal turned on. If you do not see Member Portal in your account menu, pay from your community website's payments page instead. To pay from the mobile app, see Set Up a Payment Account and Pay an Invoice or a One-Time Charge in the App.

Open the Member Portal

1. Go to your community website and click Login in the upper right corner.
2. Enter your email address and password, then click LOG IN.
3. Click the Hello, \[Your Name\] menu in the upper right corner and select Member Portal.
4. On the Member Portal, click Payments. Your community may have renamed this button, for example Pay Dues or Online Payments.

If your community has turned on Load Member Portal By Default, you land on the Member Portal right after you log in and can skip the third step.

The Payments page has three tabs: My Dues & Fees, Payment History, and My Wallet. My Dues & Fees lists the dues you owe, each with its due date and amount due, followed by the one-time charges you can pay.

##### Pay a dues item

1. On the My Dues & Fees tab, find the item you want to pay and click Pay.
2. In the Make a Payment window, check the item's due date and amount due.
3. Under Choose Payment Method, select a saved payment method, or click + Add New to add one (see below).
4. Under Invoices, check the box next to each invoice you want to pay. If the item has more than one invoice, you can pay them together in a single payment.
5. Check the amount in the Payment Amount field. If your community allows partial payments, you can enter a smaller amount when you have selected a single invoice. You cannot make a partial payment when you select more than one invoice.
6. If you want the item to bill automatically going forward, turn on Enroll in Autopay. This option only appears for items that support it. Autopay uses your card or bank account, not a wallet balance.
7. Click Make a Payment.

##### Pay a one-time charge

1. On the Payments page, find the charge under One-Time Charges and click it to open it.
2. In the Make a Payment window, review the charge amount. The window also lists any local sales tax, any service fee, and the total payment amount.
3. Under Choose Payment Method, select a saved payment method, or click + Add New to add one.
4. Click Make a Payment.

To back out at any point before you confirm, click the arrow in the upper left corner of the Make a Payment window. You receive an email confirming the payment once it goes through.

##### Add a payment method

1. In the Make a Payment window, click + Add New.
2. In the Add a Payment Method window, select a payment type: Card or ACH.
3. For a card, enter the card number, expiration date (MM/YY), and CVC security code.
4. For ACH, click Open Stripe Link to connect your bank account.
5. Click Add.

You can save more than one payment method and choose which one to use each time you pay.

##### Pay with a wallet balance

If you have a Member Wallet or Household Wallet balance, you can apply it toward a dues item or a one-time charge. You must still add a card or bank account before you can use wallet funds, even when the balance covers the full amount. Wallet payments are not subject to transaction processing fees. See How do I use a wallet balance to pay a one-time charge? and Use a Wallet Balance to Pay a Dues Item Invoice for the steps.

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