Search for Ticketing System Submissions by Member Details

Search for Ticketing System Submissions by Member Details

Also searched as: find a ticket, look up a ticket submission, search tickets by name or email

Within an individual ticket form's submissions window, each of the three tabs — Pending, Approved, and Rejected — includes its own search area.

 What You Can Search By

• Ticket ID
• The submitting member's first or last name
• The member's e-mail address or phone number
• The member's address, city, state, or ZIP code

 Steps

1. Open the ticket form's submissions window (Forms > Ticketing System, then the form's View Results action).
2. Click into the Pending, Approved, or Rejected tab, depending on where you expect the submission to be.
3. Enter your search term in the search field and click Search.
4. To clear your search and see the full list again, click Clear.

 Tip: Search works best with short, specific terms - a single word, a few letters, or part of a name or address. Typing multiple words (like a full name) actually widens your results instead of narrowing them, since each word is matched separately. For the fewest, most accurate results, search with just one term at a time. 

 Related Articles

• View and Understand the Ticketing System List
• Review, Comment on, and Request Modifications to Ticketing System Form Submissions