Provide a Contact Address for the Member Portal

Add one or more admin email addresses to enable a built-in Contact option inside the Member Portal, so members can reach your organization directly without leaving the Portal.

Steps

1. Click Account on the vertical Dashboard menu at the left side of the screen, then click Settings.
2. Find the Contact Us—Member Portal field.
3. Enter the email address that should receive messages from members.
4. To add more recipients, click Add Another Contact and enter each additional address.
5. Click Save when finished.

What This Does

Once at least one address is saved, a Contact icon appears inside the Member Portal that opens a simple contact form for members to fill out. Messages submitted through this form go directly to the email address(es) you've entered here.

Important: these messages are not stored anywhere in the system -- they're sent by email only. To keep a record of a resident inquiry, respond to and archive it from your own email inbox.

To remove a recipient, click the trash icon next to their email address and click Save again.