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Overview of Member Profile

Also searched as: edit my profile, member details tab, member directory visibility, avatar upload

Your Member Profile stores your personal information and lets you control how much of it is shared with other members on the community website.

Opening Your Member Profile

Once you're logged in to the community website, click the "Hello, [Your Name]" dropdown menu at the top right of any page, then choose My Profile. If you don't see this greeting and dropdown, you aren't logged in and can't access your Member Profile.

The Member Profile window is divided into three tabs, listed in the left column: Member Details, Member Directory, and Notifications.

Member Details Tab

This tab displays your personal information and is easy to update at any time.

  1. The Primary Information section collects standard address fields based on the country you select.
  2. Your community's Admins may add Additional Information fields unique to that community. If an Admin marks one of these fields as required, you must complete it during registration (or the next time you log in, if the field was added after you became a member).
  3. Click Set Password Request at the bottom left of the window to change your password.
  4. Click Upload New Image to add an avatar (JPG, PNG, or GIF) that appears alongside your information in the Member Directory.

Member Directory Tab

Use this tab to opt in to sharing information in the public Member Directory.

  • Activate the Appear in Member Directory toggle switch to share your first and last name.
  • Activate additional checkboxes to also share your street address, email address, and/or phone number.
  • If your community collects additional custom fields and has made them shareable, you can choose to share any, all, or none of them here as well. Some optional fields may be configured as non-shareable, so your Member Profile can contain more data than you're able to display in the directory.

Notifications Tab

  • Activate Enable Chat to allow other members to reach you through the Private Chat feature.
  • Activate Receive Text Messages to allow your community to text you at the phone number listed in your Primary Information. This must be a cell phone number.
  • Activate Receive Weekly/Monthly Digest Notifications to get emailed updates about specific website activity. Weekly digests go out every Monday morning; monthly digests go out the first Monday of the month. You can choose to receive summaries for:
    • Payment Reminders
    • New Document Uploads
    • Calendar Entry Updates
    • Newsfeed
    • Private Chat Updates
    • Ticketing Updates
    • Violation Updates
    • Amenity Registration Reminders
    • Event Registration Reminders
    • New Event Listings

Not every community enables all of these features, so your available digest options may be a shorter list.