---
title: How do I send password reset links to members who haven't logged in?
description: set password, have not logged in, reset password
---
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# How do I send password reset links to members who haven't logged in?
**How Do I Send Password Reset Links to Members Who Haven't Logged In?**
When members are added to your website or register to join, some may not set up a password and log in. Password reset links stay viable for only 7 days, so members who wait too long need a new one. Rather than sending links one at a time, you can message everyone in your community at once and limit the message to people who have never logged in.
**Steps to Send a Bulk "Set Password" Request**
1. Click the **Membership** tab in the vertical Admin Dashboard menu, then click the **Members** tab to open the **MEMBERS** window.
2. Activate the **Filter To Never Logged In** checkbox above the member list to limit the list to members who have never logged in.
3. From the **Members Actions** dropdown menu, select **Message Filtered Members** to open the **MESSAGE MEMBERS** window. The member count shown reflects only the filtered members from step 2.
4. Activate the toggle switch for **Send a System Email To \[XX\] Members**.
5. Activate the **Reset Password** checkbox that appears. This selects the password reset as the type of message sent.
6. Before sending, confirm the number shown in **Send a System Email To \[XX\] Members** matches the number of members from your filtered list in step 2 — this message cannot be recalled once sent.
7. Click **Send** to send the password reset message to the filtered members.
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