How do I send password reset links to members who haven't logged in?
How Do I Send Password Reset Links to Members Who Haven't Logged In?
When members are added to your website or register to join, some may not set up a password and log in. Password reset links stay viable for only 7 days, so residents who wait too long need a new one. Rather than sending links one at a time, you can message everyone in your community at once and limit the message to people who have never logged in.
Steps to Send a Bulk "Set Password" Request- Click the Membership tab in the vertical Admin Dashboard menu, then click the Members tab to open the MEMBERS window.
- Activate the Filter To Never Logged In checkbox above the member list to limit the list to members who have never logged in.
- From the Members Actions dropdown menu, select Message Filtered Members to open the MESSAGE MEMBERS window. The member count shown reflects only the filtered members from step 2.
- Activate the toggle switch for Send a System Email To [XX] Members.
- Activate the Reset Password checkbox that appears. This selects the password reset as the type of message sent.
- Click Send to send the password reset message to the filtered members.