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How do I edit a Violation's details and update its status?

Edit a Violation's Details and Update Its Status

Also searched as: change violation status, mark a violation resolved, edit violation record, update status button

Where to Edit

After a violation has been assigned, its record lives on the Violation Details tab of the VIOLATIONS REVIEW window.

  1. Open the violation (from the Pending, Open, or Closed tab — click the row, or use View Violation from the ACTIONS menu).
  2. On the Violation Details tab, click the Edit icon (pencil) in the tab header to make changes to any of the fields you entered when assigning the violation.

 Updating the Status

  1. Use the Violation Status dropdown menu on the Violation Details tab to select the new status (see "Violation Status Definitions and Violation Types").
  2. Click the Update Status button at the bottom of the section to save the change.

Updating the status sends a new notification to the assigned member(s), so they know the violation's status has changed.

 Attachments

Just below the Violation Details section, the Attachments area lists documents uploaded during the initial report, plus any files added later through comments. Each document is date- and time-stamped when uploaded; click the download icon next to a document name to download it.

Note: any GIF, JPG, or PNG attachments are automatically included in the PDF that's e-mailed with violation updates.