---
title: How do I create an Amenity?
description: amenities, amenity
---
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2. [Amenities & Reservations](https://help.hoastart.com/amenities-reservations?hsLang=en)
# How do I create an Amenity?
### Create a New Amenity Listing
*Also searched as: add an amenity, set up an amenity reservation, create a reservable amenity, new amenity setup, amenity fees and rules*
Your organization's amenities are facilities or functions that members can reserve for use (such as a clubhouse, pool, or tennis court). Use this guide to establish the rules and limits that apply to an amenity and its availability. Admins set up, monitor, and manage amenities in one place, and members submit reservations online.
### Start the New Amenity
1. Click on the **Features** tab on the vertical Dashboard menu at the left side of the screen.
2. Click on the **Amenities** tab.
3. In the **AMENITIES** window, click on the **+ New Amenity** button.
### Section 1: Amenity Information
1. In the **AMENITY SETUP** window, type an identifying name for the amenity in the **Amenity Name** box.
2. Click on the **Limited to** dropdown menu to limit the availability of this amenity to one or more organization roles or committees. Activate the checkbox in front of each role for which you want this amenity to be available.
- Note: this dropdown menu only appears if you have created member tags or added community committees.
3. Type a description of the amenity in the **Amenity Description** box. Make your description definitive, especially if your organization offers more than one of this type of amenity.
4. (Optional) Upload an image of the amenity:
- Click **Browse** in the **Amenity Image** section.
- In the **ADD IMAGE** window, click **Browse** and select a GIF, JPG, or PNG file up to 15 MB.
- Click and drag inside the blue selection box to position it over the part of the image you want to display. Drag the blue resize handles (dots) on the corners/edges to resize the selection, or zoom with a trackpad/scroll wheel.
- Click **Save Image** to confirm, or click **Cancel**, press **Esc**, or click the **X** to abandon the change.
- To remove or replace an uploaded image later, click **Browse** again in the **Amenity Image** section, click **Remove File**, then **Save**.
5. **Automatically approve new reservations?** — Set to **No** if you want to manually review and approve/reject each reservation request, or **Yes** if the amenity does not require approval.
6. **Will members be charged to use this amenity?** — Set to **No** for a free amenity, or **Yes** if a fee applies.
- If set to **Yes**, the **Will the charge be per event or per person?** option appears. Choose **Per Event** for a flat fee regardless of attendance, or **Per Person** to charge by individual.
7. **Registration Duration** — Click this dropdown to select the length of a single registration/booking.
8. **Price Per Duration** — If charging a fee, type the registration fee amount here.
9. **Enable Service Fee** — Set to **Yes** to pass a transaction fee on to members, or **No** to skip it.
- The service fee has two parts: a percentage and a flat dollar amount.
10. **Enable Damage Fee** — Set to **Yes** to allow a post-reservation charge for damage repair costs, or **No** to skip it.
- If **Yes**, enter the **Maximum Damage Fee** (the most you can charge — you can charge less, never more) and a **Damage Fee Description** explaining what the fee covers.
11. **QuickBooks Account** (only visible if your account is synced with QuickBooks) — Select a QuickBooks Account Name other than your default (set on Account \> Settings) to route payment data from this amenity. Leave unchanged to use the default. Not all customers have QuickBooks integration access.
12. **Reminder** — Choose how long before a reservation to send an automatic reminder, or select **No Reminder** to skip this feature.
- If you set a reminder, a **Reminder 2** dropdown appears so you can schedule a second reminder.
13. **Max Capacity (optional)** — Enter a number to cap attendance for this amenity.
14. **Age Limit (optional)** — Enter a minimum age required to use this amenity.
15. **Application (optional)** — Select a custom form for amenity sign-up from this dropdown.
- Click the **Forms** link next to this dropdown to open the Custom Forms window and build a new application form.
- After creating a new form, click the **Refresh** icon (circular arrows) next to the dropdown to see it in the list. (See the "Custom Forms" help article for full instructions.)
16. **Amenity Document (optional)** — Upload a document for members to download during registration (e.g., waiver, rules sheet):
- Click **Browse**, select the file, and click **Open**, then **Save**.
- Once uploaded, the **Require member to acknowledge file upload?** option appears — set to **Yes** to require members to agree to the document's terms, or **No** if not required.
- To remove or replace the file, click **Browse** again, click **Remove File**, then **Save**.
17. **Require digital signature for reservation?** — Set to **Yes** to require a typed signature at booking, or **No** to skip.
18. All of the fields above live on this same **Information** screen. Once finished, click **Save & Next** to continue, or **Cancel** to exit without saving.
### Section 2: Days and Times Available
1. **Will this amenity be available the same time(s) every day?**
- **Yes** — use the single "Daily Availability" schedule for all seven days.
- **No** — separate tabs appear for each day of the week so you can set different hours per day.
2. Click **+ Add** (next to "Daily Availability," or on an individual day tab) to open a time picker and add an availability window.
- Click the start time box, then drag the hour/minute/AM-PM selectors to set the start time.
- Click the **End** tab, drag the selectors to set the end time, then click **Set** to confirm.
- Click **+ Add** again to add more time windows for the same day(s).
3. Click **Save & Next** to continue, or **Back** to return to the previous section.
### Section 3: Amenity Constraints and Limitations
All of the following limits are optional — activate any, all, or none of these checkboxes.
- **Number of reservations per timeframe** — Limits how many times one member can reserve this amenity within a set period (day/week/month/quarter/year).
- **Rolling** — the timer restarts from the member's most recent reservation.
- **Static** — the timer follows the calendar (e.g., resets every calendar month).
- **Limits on advance reservations** — Sets how far ahead a member *can* book (e.g., no more than 30 days out).
- **Amount of advance notice required for reservations** — Sets how far ahead a member *must* book (e.g., at least 24 hours' notice).
- **Post-reservation lockout time** — Sets how long the amenity stays unavailable after a booking, to allow for cleanup or maintenance (measured in time slots, days, or weeks).
- **Member can reserve consecutive time slots** — Activate to let members book back-to-back time slots in one reservation, as long as there's no reservable gap between them.
Click **Save & Next** to continue, or **Back** to return to the previous section.
### Section 4: Date Exclusions (Blackout Dates)
Use this section to set blackout dates/times when the amenity will be unavailable for booking — for example, holidays or scheduled maintenance closures.
1. Click **+ Add** to create an exclusion.
2. **All Day** — Set to **Yes** to block the entire day(s), or **No** to specify a time range within each excluded day.
3. Click the **Start Date** box to open a calendar and select the exclusion's start date. Click the arrows next to the month/year to navigate. Click a start date, then an end date, and click **Set** to confirm.
4. If you set **All Day** to **No**, also set a **Start Time** and **End Time** using the time picker, then click **Set**.
5. Click **+ Add** again to add more exclusion periods.
6. To edit an exclusion, click the **Edit This Exclusion** icon (green checkmark). To remove one, click the **Remove This Exclusion** icon (red trash can).
Click **Save & Next** to finish setup.
### Final Review and Access Management
- View a summary of your amenity settings on the **Final** window.
- To revisit and change any earlier section, click its name in the list of links below the "AMENITY SETUP" title.
- Click **Access Management** to open the **SUB-ADMIN ACCESS MANAGEMENT** window and choose which Sub-Admins can administer this amenity (see the "Overview of Sub-Admin Roles" guide for details).
- Click **Manage Amenity Emails** to choose which Admins/Sub-Admins receive email notifications about reservations for this amenity.
- Click **Back to Amenities** to return to the main **AMENITIES** window.
If you have additional questions about the Amenities feature, please visit the Support Desk through your Admin Dashboard and open a support ticket.
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