How do I add my community logo to an email blast?
# Adding Your Community Logo to E-Blasts
Also searched as: branding emails, adding a logo to emails, email branding, reply-to email address
Admins can brand outgoing e-blast messages with their own community logo instead of a generic HOA Start logo or plain text label. This helps members instantly recognize which community the email is from.
How to Upload a Community Logo
Search terms: upload logo, add logo, organization info page
- Go to the Account tab, then open Organization Info.
- Click the "add logo" link. This opens the Add Logo window.
- Browse for your logo file and upload it.
- Crop the logo as needed, then click Save.
Good to know:
- Supported file formats: .JPG, .PNG, .GIF
- Uploaded logos are automatically scaled to fit an area 300 pixels wide by 180 pixels tall.
Once saved, your logo appears on the Organization Info page, just below the community name.
How to Replace or Remove a Logo
Search terms: edit logo, change logo, delete logo
- On the Organization Info page, click "edit logo".
- In the Edit Logo window, upload a new logo or remove the existing one.
Search terms: reply address, contact email for e-blasts, where do replies go
By default, members may not have an easy way to reply directly to your community. As an Admin, you can set a reply-to address so members can contact your community directly when they reply to a system email.
- Go to Organization Info in the Admin Dashboard.
- Click the Edit icon (pencil) in the Contact Information section.
- In the Edit Primary Contact Info window, scroll to the "Reply To Email Address" field and enter the address you want members' replies to go to.
- Click Save to finish.
What Members See
- With a logo: the e-blast email displays your community logo at the top.
- Without a logo: the email displays only the community name as plain text.