---
title: How do I activate/deactivate Automatic Message Center Templates?
description: templates, message center, automatic system email templates
---

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# How do I activate/deactivate Automatic Message Center Templates?

### Activate or Deactivate a Message Center Template

*Also searched as: turn off automated emails, disable a template, reactivate a template, stop invoice emails*

### Overview

Activate or deactivate both Automated Templates and Custom Templates to control which messages — and their corresponding system features — are active.

### How to Deactivate a Template

1. Click on the **Message Center** tab, then **Templates**.
2. Choose the **Automated** or **Custom** tab.
3. On the **Custom** tab, the **Actions** column with its three-dots menu is visible directly in the row. On the **Automated** tab, click on the template's row first to expand it and reveal its **Actions** area, then click the three-dots menu.
4. Choose **Deactivate**.
5. In the **DEACTIVATE TEMPLATE?** confirmation window, click **Deactivate** to proceed, or **Cancel** to back out.

### How to Reactivate a Template

1. Follow the same steps above to locate the template.
2. Deactivated templates appear with a light-gray row background.
3. Click the three-dots menu and choose **Reactivate**.
4. In the **REACTIVATE TEMPLATE?** confirmation window, click **Reactivate** to proceed, or **Cancel** to back out.

### Important: What Happens When You Deactivate a Template

**If you deactivate an Automated Template, you also deactivate the feature that uses it.** For example:

- Deactivating the invoice-sending template means the system cannot and will not send out invoices — regardless of how Dues and Fees or one-off Wallet invoices are set up. (Note: Dues and Fees uses a different template to send invoices than one-off Wallet invoices use.)
- Deactivating the invoice-due-reminder template stops those reminders from going out.
- Deactivating the late/unpaid-invoice reminder template stops those reminders from going out.
- Deactivating the Membership-application template stops the system from notifying prospective Members of acceptance or rejection.
- Deactivating the password-reset/confirmation template stops password resets from being sent.

For Custom Templates: deactivating one simply makes it unavailable for use through **Message Filtered Members**.

Before changing the status of an Automated Template, make sure you understand exactly which operation it controls and whether you truly want to stop that operation. The examples above are not a complete list of every consequence.

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