Does Email Analytics Track How Long a Message Was Open?

No — email analytics tracks whether and how many times a message was opened, not how long it was open or how long a member spent reading it. There's no "time spent" or duration metric anywhere in Message Center reporting.

Where to see this

• Go to Message Center > History and open a sent message. The Details tab shows a total Opens count for the whole send.
• The Recipients tab breaks that down per person, with an Opens column showing how many times each recipient opened the message.

When would this come up?

• A board member asks how long residents actually spent reading a newsletter — that level of detail isn't tracked, only whether/how many times it was opened.