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Delete an Address

Deleting an Address removes it from your website altogether. This is different from deactivating an Address, which keeps the record but takes it off the active list.

Steps

  1. Click on the Households tab on the vertical Dashboard menu at the left side of the screen.
  2. Click on the Addresses tab.
  3. In the ADDRESSES window that opens, scroll through the Address list until you find the row you want. If your list covers more than one page, use the arrow icons or a page number to navigate.
  4. Click the three-dot menu in the ACTIONS column of the row you want to remove and select Delete Address.
  5. In the DELETE ADDRESS? window that opens, click the Delete button to remove the Address completely.

Important: You cannot delete an Address that has one or more Households attached to it. If you try, you’ll see an error message: "This address has household data attached to it and cannot be deleted." Remove or reassign the attached Households first.

To close the DELETE ADDRESS? window without making any changes, click Close, press Esc, or click the X in the top right corner.