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Deactivate (Cancel) an Event

Deactivating an event takes it down from your website and hides it from the active Events list, without deleting its registration history — you can find it again later using the Show Inactive toggle.

Steps

  1. Click the Features tab on the vertical Dashboard menu, then click Events.
  2. Find the event in the list. In its ACTIONS column, click the three-dot menu and choose Deactivate Event.
  3. In the DEACTIVATE EVENT confirmation window ("Are you sure you want to deactivate this event?"), click Deactivate Event to confirm, or Cancel to back out.

Note: Deactivating an event does not refund or cancel any tickets members have already purchased — if you need to notify registered members or issue refunds, handle that separately before or after deactivating the event.

Tip: To find a deactivated event later, turn on the Show Inactive toggle next to the search bar on the Events list.