Deactivate an Address

Deactivating an Address leaves it in your records but removes it from the active list.

Steps

1. Click on the Households tab on the vertical Dashboard menu at the left side of the screen.
2. Click on the Addresses tab.
3. In the ADDRESSES window that opens, scroll through the Address list until you find the row you want. If your list covers more than one page, click the right arrow to move to a later page, the left arrow for an earlier page, or a page number to jump directly to that page.
4. Click the three-dot menu in the ACTIONS column of the row you want to deactivate and select Deactivate Address.
5. In the DEACTIVATE ADDRESS? window that opens, click the Deactivate button to remove the Address from the active roster.

Important: If you deactivate an Address that has Households associated with it, those Households are deactivated as well.

To close the confirmation window without making changes, click Close, press Esc, or click the X button.

Tip: To view inactive Addresses afterward, turn on the Show Inactive toggle switch next to the Search field.