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Create a New Message

Start a new private message with one or more members, or with an organization Tag (member group), from your website’s member-facing view.

Steps

  1. Log into the member-facing side of your website directly, or, from the Dashboard, click Public Site on the left menu to switch out of the administrative view.
  2. In the menu bar under your organization’s name, click the Messaging icon (a pair of speech bubbles).
  3. In the Messaging window that opens on the right side of the screen, click + New Message.
  4. If you want to include an organization Tag in the conversation, open the Add Groups To Message dropdown and check the Tag names you want to add.
  5. Use the Search and Add Members box to find individual people: type a full or partial name, then click the + button next to a matching result to add them. Repeat for each person you want to include.
  6. Type your message into the Your Message box.
  7. To attach a photo or document, click Choose file next to Upload photos or documents and select a file from your computer, or click Browse.
  8. Click Send.

To back out without sending, click Cancel, or click the X in the top right corner to close the Messaging window entirely.

Note: A confirmation banner reading Conversation started! appears once your message sends, and the new conversation is added to the top of your conversation list.