Create a New Message
Start a new private message with one or more members, or with an organization Tag (member group), from your website’s member-facing view.
Steps
- Log into the member-facing side of your website directly, or, from the Dashboard, click Public Site on the left menu to switch out of the administrative view.
- In the menu bar under your organization’s name, click the Messaging icon (a pair of speech bubbles).
- In the Messaging window that opens on the right side of the screen, click + New Message.
- If you want to include an organization Tag in the conversation, open the Add Groups To Message dropdown and check the Tag names you want to add.
- Use the Search and Add Members box to find individual people: type a full or partial name, then click the + button next to a matching result to add them. Repeat for each person you want to include.
- Type your message into the Your Message box.
- To attach a photo or document, click Choose file next to Upload photos or documents and select a file from your computer, or click Browse.
- Click Send.
To back out without sending, click Cancel, or click the X in the top right corner to close the Messaging window entirely.
Note: A confirmation banner reading Conversation started! appears once your message sends, and the new conversation is added to the top of your conversation list.