Can Cleared Dues Tier Payment Data Be Restored?

Not on your own — clearing dues tier payment data isn't reversible from the admin dashboard. If payment history for a dues tier was cleared and needs to come back, it has to go through an internal support ticket, and there's no guarantee it can be restored or a set timeframe for a resolution.

When would this come up?

• An admin clears out old or test payment data on a dues tier and later realizes real payment history was included.

What to do

Submit a support ticket describing exactly what was cleared and when. Treat this as a best-effort recovery request, not a guaranteed fix — set that expectation with the board up front.