Are SPF, DKIM, and DMARC Configured for My Custom Domain Email, and Is My Sending IP Shared?

SPF, DKIM, and DMARC records are added automatically to the domain when a custom domain email address is purchased through HOA Start — there's nothing an admin needs to configure separately.

Is the sending IP dedicated or shared?

Outbound email runs on a dedicated IP — dedicated to Membershine/HOA Start as a platform, not to any single organization. That IP is shared across all organizations on the platform, not exclusive to one community.

When would this come up?

• A board or a customer's IT contact asks for proof of email authentication (SPF/DKIM/DMARC) as part of a compliance or security review.
• A customer asks whether their community's emails are sent from an IP address unique to them.