---
title: Approve or Reject a New Member Registration
description: approve, reject, member registration
---
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# Approve or Reject a New Member Registration
**Approve or Reject a New Member Registration**
*Also searched as: member approval queue, pending member registration, new member sign-up approval*
**Overview**
When a member registers for website access, their account isn't active immediately — it lands in your **Member Approval** queue for review. Go to **Membership \> Member Approval** to see it.
**How to Review Pending Registrations**
1. Go to **Membership \> Member Approval**.
2. The screen opens on the **Pending** tab by default, showing a table of everyone awaiting review: **Member** (name and email) and **Requested** (the date they registered).
3. Use **Pending**, **Approved**, and **Rejected** at the top of the screen to switch between queues, or use **Search All** to look up a specific member by name or email.
4. On any pending row, use the **Approve Member** or **Reject Member** action icon to process the request.
Approving a registration activates the member's account and grants them normal member access to your community's website. Rejecting a registration declines the request without creating an active account.
**Where Registrations Are Also Surfaced**
Pending member registrations also appear as a widget directly on your **Admin Dashboard**, so you don't have to visit the full Member Approval screen to catch new sign-ups — the same **Approve Member** and **Reject Member** actions are available there.
**Related**
Members submit their registration through the public site's registration page (see [Can members register for membership online?](https://help.hoastart.com/can-members-register-for-membership-online?hsLang=en)). This article covers what happens on your side once that request comes in.
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